Accessibility · 20 October 2026 · 2 min read
RADAR keys and Changing Places toilets, explained
What they are, who they’re for, and how to find them with LooNavig.
Accessible toilets come in more than one kind, and knowing the difference can save a wasted journey. Two terms come up again and again in the UK: RADAR keys and Changing Places.
What is a RADAR key?
Many accessible toilets in the UK are kept locked to stop misuse and keep them clean for the people who need them. They are part of the National Key Scheme, and they open with a standard key often called a RADAR key.
The key gives disabled people independent access, without having to ask staff to unlock the door. Keys are available from Disability Rights UK and from many local councils.
What is a Changing Places toilet?
A standard accessible toilet isn’t enough for everyone. Changing Places toilets are designed for people who need extra support, and include:
- a height-adjustable adult-sized changing bench
- a ceiling hoist
- more space for a wheelchair and up to two carers
- a peninsular toilet with room on both sides
They are far less common than standard accessible toilets, which is exactly why knowing where they are matters.
Finding them in LooNavig
In the filters, open Accessibility to show step-free toilets or Changing Places facilities, and open Access and cost to show toilets that use a RADAR key. Details like these change, so if you visit one, please confirm what you found in the app.